Forgot your password? Remember Me
  Support > FAQ
 

GraphicMail's Email Marketing FAQs
   
 
Can I use my company logo in my emails?
What kind of universal settings can I get for my newsletters?
Will the correct version (HTML or text) automatically be sent to recipients?
Why do the images not show up in my emails?
Is it possible to personalize links within the Newsletter?
Can I add attachments or PDF files to my email newsletters?
Can I edit an image in my newsletter template?
Can I add objects such as (Flash) animations or movie clips to a newsletter?
Can I create or add my own templates?
Can I do scheduled sends, choosing the time I wish my newsletter to be sent out?
Can I import HTML files into my account?
Can I send a Text-only version of my newsletter?
Can I use JavaScript in my newsletters?
Does personalization work with plain text newsletters?
Does the application cater for beginners and power users?
Does the system have free templates?
How do I create a newsletter that links to other Web pages?
How do I make a newsletter appear first in the dropdown menu list of my newsletters?
How do I place images next to a text paragraph?
How do I upload and insert the images in my newsletter?
How do I use/get an image that is elsewhere on the Web?
How do I make my images show when I open my imported HTML newsletter in the editor?
Can I create a email template designed in MS Word?
When I have euro signs (€), pound signs (£) or sometimes quotation marks (') in my newsletter they often do not display correctly in the email. How do I fix this?
Can I send out personalized emails?
Can I personalize the emails or use different subject lines?
 

Looking for an answer?
Choose from the categories below to find the answers you need.
Specific Functionalities
Agency Edition
API
Delivery
Designing Emails & Newsletters
Image Library
Import / Export
Mailing List Management
Microsites
Non-Profit Edition
Pricing and Billing
Reporting
RSS Feeds
Security and Privacy
Segmentation
Sending Emails & Newsletters
Subscription Forms
System Requirements
Triggers & Autoresponders
 
GraphicMail Editions
Agency Edition
Corporate Edition
Non-Profit Edition
Private Label Edition

General
Security & Privacy
Pricing & Billing
System Requirements
Trouble Shooting
     

No credit card needed. Zero Risk!

60 days . no obligation

Username *
Password *
Company
First name *
Last name *
Mobile/Tel *
Industry *
Country
Promo Code
I want to receive GraphicMail news and offers
I agree to the terms and conditions
Remember to click the activation link in the confirmation email. Until this is clicked, you can only send test sends to your own email address.

Take the tour

Free Template Library

Programmer?
View our API Documentation

Some of our clients

Get a template custom designed